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Have a question or need assistance? Our dedicated support team is ready to help you create the perfect book. Choose a topic below to get started.
Support Hours
Mon–Fri: 9AM – 6PM EST
Weekend: Limited support
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support@betheauthor.comWhatsApp
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Response time:Within 24 hoursOften much faster during business hours
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Frequently Asked Questions
Everything you need to know about creating your personalized book
It's simple! Answer a few fun questions about the person you're creating the book for - their personality, interests, and what makes them special. Our AI then crafts a unique, personalized story just for them. You can customize the title, cover, and theme, then receive your professionally printed book or download it digitally.
Answering the questions takes about five minutes. Your book is then written and typeset for you, which can take up to an hour, and we email you as soon as it is ready. For the Digital Edition (PDF), your book is delivered within 24 hours. For printed books, free standard shipping typically takes 11-14 days, and many orders arrive sooner. Need it faster? We offer Priority and Express shipping options at checkout so you can choose the speed that works best for you.
Our books are professionally formatted at 6x9 inches (15x23 cm), the standard size for quality paperbacks and hardcovers. Each book contains approximately 220+ pages of personalized content, depending on the story type and customizations you choose.
We offer three formats: Digital Edition (PDF, delivered by email within 24 hours), Paperback (soft cover with professional binding), and Hardcover (premium durable edition, perfect as a keepsake). You can choose your preferred format during checkout.
Yes - both are optional add-ons at checkout. The Audiobook ($19) is your whole story narrated chapter by chapter by a lifelike AI voice. The Podcast Episode ($9) is a talk-show style deep dive where two AI hosts discuss your book - a fun one to share with family. Both play right on your order page, download to keep forever, and come with a private feed you can add to Apple Podcasts, Overcast, Pocket Casts, or any podcast app you already use. They are usually ready about an hour after the book, and we email you when they are ready to play.
Yes! After our AI generates your book, you'll see a complete preview of the content and cover before making any purchase. You can make adjustments to ensure it's exactly what you want.
Absolutely! Our customer support team is here to help. You can reach us via email at support@betheauthor.com. We typically respond within 24 hours on business days.
We currently ship printed books within the United States. All physical orders include free standard shipping, with faster delivery options available at checkout. For the Digital Edition (PDF), there are no shipping restrictions — it’s available worldwide!
Still have questions? Contact our support team
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