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Have a question or need assistance? Our dedicated support team is ready to help you create the perfect book. Choose a topic below to get started.

Support Hours

Mon–Fri: 9AM – 6PM EST

Weekend: Limited support

Email Us Directly

support@betheauthor.com

Response time: Within 24 hours — often much faster during business hours

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Frequently Asked Questions

Everything you need to know about creating your personalized book

It's simple! Answer a few fun questions about the person you're creating the book for - their personality, interests, and what makes them special. Our AI then crafts a unique, personalized story just for them. You can customize the title, cover, and theme, then receive your professionally printed book or download it digitally.

Creating your book takes just a few minutes! For the Digital Edition (PDF), your book is delivered within 24 hours. For printed books, free standard shipping typically takes 11–14 business days — though many orders arrive sooner. Need it faster? We offer Priority and Express shipping options at checkout so you can choose the speed that works best for you.

Our books are professionally formatted at 6x9 inches (15x23 cm), the standard size for quality paperbacks and hardcovers. Each book contains approximately 220+ pages of personalized content, depending on the story type and customizations you choose.

We offer three formats: Digital Edition (PDF for instant download), Paperback (soft cover with professional binding), and Hardcover (premium durable edition, perfect as a keepsake). You can choose your preferred format during checkout.

Yes! After our AI generates your book, you'll see a complete preview of the content and cover before making any purchase. You can make adjustments to ensure it's exactly what you want.

Absolutely! Our customer support team is here to help. You can reach us via email at support@betheauthor.com. We typically respond within 24 hours on business days.

We currently ship printed books within the United States. All physical orders include free standard shipping, with faster delivery options available at checkout. For the Digital Edition (PDF), there are no shipping restrictions — it’s available worldwide!

Still have questions? Contact our support team

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